PABX COMPARISION

System Configuration

Topic PLEXTEL-CE PLEXTEL-EE PLEXTEL-SE
Technology
Pure IP-PBX
Maximum number of SIP Unlimited (license) Unlimited (license) Unlimited (license)
Web Management
Network Setting
LAN port Setting (upto Gigabit) (upto Gigabit) (upto Gigabit)
PPPoE (WAN) port Setting
Static Routing Setting
Dynamic DNS Setting
DHCP Server Setting (with multiple ZONE for Enterprise) (with multiple ZONE for Enterprise) (with multiple ZONE for Enterprise)
Firewall
Firewall Port Forward
NTP Server setting
Network Tools (ping, traceroute, nslookup)
Security Tools, Detect and Block password scan
UPS Setting
Allow UPS to shutdown server
High Availabiltiy
Support Heartbeat (Active / Stanby)

User Configuration

Topic PLEXTEL-CE PLEXTEL-EE PLEXTEL-SE
User Setup
Create multiple Web users
Create multiple user groups
Group Permission Setup (all menu) (all menu) (all menu)
Easy Mapping
Phone Configuration
Auto Provision

IPPBX Configuration

Topic PLEXTEL-CE PLEXTEL-EE PLEXTEL-SE
Web Interface
User-Based Web Interface
Easy to use Interface
Theme Change
Address Book
Dedicate User Web-Interface (next version) (next version) (next version)
Email
CRM (plextel) (plextel) (plextel)
Online Addon
Web Customization
Change Password for user
Extensions Setup
Support SIP
Support IAX2
Support Telephony Card
Support Add Multiple numbers
Support Export/Import bluk phone config
Summary View of extensions number on system
Call Features
Ring Timeout Setup
Call Recording (upto system capability) (upto 8)
Unify Setting (Voice/Users/FAX) on same menu
Call Forwarding Setting (web) (web) (web)
Dual Ring
Softphone Station (Dual station)
Intercom
DND
Followme (web) (web) (web)
Blacklist (web using callerid routing) (web using callerid routing) (web using callerid routing)
Echo Test (new features) (new features) (new features)
Transfer (Attended / Blind)
Chanspy (feature code)
Private Whisper (features code)
Phone Lock (features code)
Paging
Paking number
Thai Language Voice Prompt
Thai Language Web Interface
Multiple DID for multiple Trunk per extensions
Contact Information for each extensions
Roaming Station
Edit bulk extensions
PBX Features
Conference Room
Conference Room realtime control
Schedule (Manual)
Yearly and Monthly Schedule Setup (Wizard)
Manually Add new features
CallerID Routing
Returning Call CallerID Routing
Customer Satisfaction
Virtual Number
CallBack
Click-to-dial
API for for automatic dial
API for for query internal value
Screen PopUp
Simple Backup / Restore
CDR Backup
CRM Backup
Integrated Simple CRM Software
Customization Features
WebBased Phonebook
Time-Based Incoming Calls
Time-Based Outgoing Calls
Simple connection to PABX
Call Center Features
Agent Management
Fexible Agent type (Permanent/CallBack)
Queue Management
Queue Monitor Restriction for supervisor
Agent Priority in Queue
Allow user to exit from queue
Allow user to goto other extensions from queue
Custom Queue Periodic announcement
Custom Announcement to Agent
Plextel Client Included
Sound Management
Voice Prompt Management
Call Recording File Management
Call Recording Backup
Schedule Backup
Backup to Network
Available Trunk Type
SIP Account
SIP Trunk
DAHDI
SIP Gateway
IAX Trunk
Dundi Trunk
Enum Trunk
IVR Features
External Database connectivity (mysql)
Simple IVR command
Complex IVR command
Status Report
Details System Status (OS)
System LOG
UPS status
Details System Statistic
Service Status
Conference Room Status
Phone Connection Status
Phone Status Panel
Phone Status Panel Call Control
Phone status Panel with Call Details
Active Call Status + Call Control
Realtime Agent Status
Realtime Queue Status
Realtime Queue Status filter for Supervisor
Reporting
CallCenter Report
Customer Satisfaction Report
Simple Call Report
Details Call Report
System and Hardware details report
CDR
Billing (addon)
Billing with manually extensions mapping (addon)
Billing Rate Management (addon)